FAQ

What is Doculabs?

Doculabs is your one-stop shop for quickly accessing all the information you need about companies. Whether it's detailed company profiles or essential legal documents like KBIS, you can download these documents and find them in your personal space.

How can I download documents?

To download documents, you must either create a free account or subscribe to our premium offer. Once you have an account or are subscribed, you can access premium documents and download them with ease.

Why should I choose the premium offer?

The premium offer gives you access to our complete library of documents, including the most recent information and the most detailed documents on companies listed on our site.

Is the information available on the site up-to-date and reliable?

Yes, we are committed to providing accurate and up-to-date information on all companies listed on our platform. The data you find on our site is extracted from the official French business registry, Infogreffe.

I downloaded a document, where can I find it?

Once you have downloaded a document, you can find it in your dashboard. In addition, we will also send you a copy of the document by email.

Can I unsubscribe from my offer?

Yes, absolutely. Our offer has no long-term commitment. You can unsubscribe at any time without additional fees.

How can I cancel my subscription?

To cancel your subscription, simply go to the "My Plan" section of your account. You will find the option to cancel your subscription there. You will continue to have access to your premium account until the end of the current billing period.

Is there a limit to how many times I can download a document?

No, there is no limit to how many times you can download a document. Once you have downloaded it, it remains available in your dashboard for future consultation. However, please note that for Kbis extracts, there is a limit of 15 downloads per month.